Initiating Exchange:

When dissatisfied with a product, contact customer service (email, or live chat) providing order details and reasons for exchange.

Understanding Policies:

Please familiarize yourself with our exchange policies, including time frames, eligibility conditions, any associated costs, and which items are eligible for return and exchange, or return and refund.

Packaging and Returning:

Securely pack the item for return, following packaging guidelines. Ship it back using a reliable method, adhering to provided instructions. At this time we only provide shipping free returns for customers within the United States, U.S. Virgin Islands, and Puerto Rico. Please review our Return and Refund Policy.

Processing Time:

Upon receiving the return, we will inspect and process the exchange. Stay informed about expected timelines during this phase.

Receiving Replacement:

If the product you purchased qualifies for a return, or an exchange, once the exchange is processed, expect the arrival of your replacement item, signifying the successful completion of the exchange process.

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